FAQ

Frequently Asked Questions

Where are the fruits that go into VIVEAU products sourced?

All of our fruits are sourced in Canada.

Is VIVEAU ethically produced?

You bet! VIVEAU is made in Nova Scotia. Our fruit comes from proud, Canadian farmers, and our water is sourced directly from Spa Springs Mineral Water Company, and bottled there at the source.

What is VIVEAU’s traceability?

Right now, VIVEAU’s ingredients are sourced from three Canadian Farms, and one mineral water source in Nova Scotia. We keep detailed traceability records from each step of the manufacturing process.

Where is VIVEAU manufactured?

VIVEAU is bottled at the Spa Springs Mineral Water Company in Middleton, Nova Scotia.

Is VIVEAU available outside of Canada?

VIVEAU is currently available in Singapore. Stay tuned for expansion updates into new countries!

When will VIVEAU offer more flavours?

We have a dedicated product development team that has exciting new varieties planned for 2021.

I am a business owner and want to purchase the product to sell. Who can I contact?

For wholesale inquiries, please contact sales@drinkviveau.com.

Where is the water that goes into the VIVEAU products sourced?

The mineral water in VIVEAU beverages is sourced from Spa Springs in Middleton, Nova Scotia.

Are there any allergens present in VIVEAU facilities?

None.

Are VIVEAU bottles recyclable?

Yes, VIVEAU bottles are made of glass and can be recycled or returned for a refund where applicable.

Where can I buy VIVEAU?

VIVEAU is now available at most major retailers. Visit our Find Us page to find your closest retailer location.

Help! I still have questions. Who do I talk to?

Contact us by emailing admin@drinkviveau.com. Our customer care team is happy to help!

When and why was VIVEAU founded?

VIVEAU was created in 2018 to fill a significant gap in the market. Our founders, Ted Grant and Hanspeter Stutz couldn’t find a full-flavoured sparkling water that contained real ingredients with no added sweeteners or preservatives. So, they decided to make their own.

Why do you call yourselves VIVEAU?

VIVEAU is a play on two French words; ‘vivre’ which means to live, and ‘eau’ which means water. We believe VIVEAU enables people to live their best lives.

What are VIVEAU’s most important company values?

The truth. We believe there is nothing more important than the truth. That’s why we’ve made it our mission to always be true to our farmers, our ingredients, and—most importantly—to everyone who enjoys our products.

What does the Clean Label Project™ certification mean?

The Clean Label Project is a nonprofit organization that focuses on transparency in consumer product labelling. The organization tests for chemicals of concern and industrial and environmental toxins and contaminants (like heavy metals, pesticide residues, and plasticizers) that have the long-term potential to adversely affect human health and well-being. Being awarded Clean Label Project certification means that our products have been tested and meet their standards for a clean product.

Does VIVEAU contain added sugars? Why do I see sugars on the label?

Given that VIVEAU is a blend of water and cold-pressed fruit, you will see grams of sugar on the label. Unlike added sugars, these sugars are 100% naturally occurring in our fresh fruit varieties.

What is the sediment at the bottom of my bottle?

These are naturally occurring fruit fibers that are a direct result of our fruit pressing process. We filter our pressed juice in order to remove any stems, seeds or other larger remnants from the product, but we do not filter past that. This helps to preserve as much of the natural goodness from the fruit as possible. For the best tasting experience, make sure to give the bottle a shake shortly before consuming, to distribute the particles throughout!

Do VIVEAU products contain any fat?

No, all of the VIVEAU products are 100% fat-free.

Do your products contain potassium?

The potassium is found naturally in the cherries, blueberries, and apples that flavour VIVEAU.

Is VIVEAU low in sodium?

Yes, VIVEAU has 0mg of sodium per serving.

Do your products contain calcium?

Yes. Additionally, a number of peer-reviewed scientific journals have found that calcium uptake is greater in mineral water than in dairy.

Are your products pasteurized?

Yes, VIVEAU is pasteurized and fulfills all beverage safety regulations.

Is VIVEAU gluten free? Kosher?

Yes, VIVEAU is gluten-free. Not certified kosher.

Why is VIVEAU lightly sparkling?

VIVEAU is lightly carbonated in order to enhance the incredible flavour of our beverages. It also helps make VIVEAU easy to enjoy for more people—without the bloating, gas, and discomfort experienced from heavily carbonated beverages. So, go ahead, and gulp down the goodness. We promise you'll still feel great!

I noticed VIVEAU Wild Blueberry is made with wild blueberries instead of high bush blueberries, what’s the difference?

Given that VIVEAU is a blend of water and pressed fruit, you will see grams of sugar on the label. Unlike added sugars, these sugars are 100% naturally occurring in our fresh fruit varieties.

What vitamins and minerals are found in VIVEAU products?

VIVEAU products contain many vitamins and minerals including vitamins A, B C, and K, fibre, potassium, calcium, manganese, magnesium, and bicarbonate.

Are your products organic?

VIVEAU is not certified organic, but our products do have Clean Label Project™ certification which means we are free of heavy metals, pesticide residues, and plasticizers.

Are VIVEAU products non-GMO?

VIVEA is non-GMO.

Are VIVEAU products low in calories?

Yes, ranging from 35 to 45 calories per 235mL bottle, VIVEAU is an excellent alternative to many refined sugar sweetened beverages that are high in calories.

I am a business owner and want to purchase the product to sell. Who can I contact?

For wholesale inquiries, please contact sales@drinkviveau.com

Help! I still have questions. Who do I talk to?

Contact us by emailing admin@drinkviveau.com. Our customer care team is happy to help!